Cornwall Health Library, Knowledge Spa
All Cornwall Health Library registered library users will have 24 hour access to the library in the Knowledge Spa.
How to obtain/activate your card
If you are employed by RCHT, please email the Knowledge Spa reception
They will send registration forms out to you, and will activate your card within 3 working days of receiving your completed form. There is no need to visit the Knowledge Spa in person.
If you are employed by the NHS in Cornwall but not by RCHT, please call into the main Knowledge Spa reception to fill in a registration form, and they will issue you with a magnetic card. To ensure there is someone available when you arrive to issue your card, please phone in advance of your visit.
Please bring some form of evidence of your employing organisation, eg an ID card, payslip or letter of appointment. As the magnetic cards are blank, you will also need to bring some form of ID with you to sign in each time you use the Library.
The route into the Library is different from daytime access. After 6.30pm and at weekends, use the main entrance to The Knowledge Spa. You must sign in with the security guard behind the main reception desk.
Remember to bring your activated card, and additional ID if you do not have an RCHT ID card, as the guard will not allow access to the building to anyone without the necessary card/ID.
Access to the Library is via the staircase to the left of the free access PC cluster.
Disabled access is available via the lift. Please use the Main Reception and contact the security guard.
Toilets are located on the ground floor adjacent to the main reception Desk.
The Knowledge Spa has 24 Hour Security based at the main reception. Information on security and emergency procedures is prominently displayed. Please ensure you note this information before using the facilities.
Books cannot be taken out of the library outside staffed hours. However books can be reserved for collection during staffed hours, by leaving them in the box provided (by the Opac/ Catalogue terminal opposite the issue desk)
Cornwall Health Library, Banham House
All Cornwall Health Library registered library users are entitled to 24 hour access to the library at Banham House, Bodmin. To obtain a door access fob you will need to complete an Out of Hours access form.
How to obtain the fob
To obtain an access fob you need to be a registered member of the library. You must complete an out of hours request form available from the library. You will be responsible for the fob and a replacement fob may be at a charge of £2.
How to use the fob
Present the fob to the metal place located to the right of the out of hours door. This will then release the lock for a short period. The door will lock behind you. Ensure that the door closes.
To exit the library out of hours use the door handle inside.
Disabled access is only available during open hours. Please contact the library staff if you have any questions.
Toilets are located on the ground floor adjacent to the library via the internal door.
In an emergency contact Bodmin Hospital main reception on 01208 25 1300
If the fire alarm sounds, you must leave the building immediately.
In an emergency, if you feel personally threatened, there are 2 panic alarms in the Library which will alert the police. They are white boxes on the wall beside the staff desk and by the noticeboard at the back of the library.
To activate the inaudible alarm, press in both buttons on one of the boxes.
Registered library users can take books out of the library outside staffed hours.
Remove the book ticket from each book and print your name and library number on the ticket. Deposit each ticket into the security post box on the wood panel on the end of the book shelves. Stamp the inside of the book with the ‘date due’ stamp.
Return books by depositing them into the Books Returns box next to the library staff desk inside the library.
Computers are available for NHS staff. Printing is available at 5p/A4 sheet.
You will need an NHS username and password to log on to the machines. You are responsible for any activity under your password – IT transactions are monitored by Cornwall IT Services.
Black and white copying costs 5p/A4.
Please contact the library staff if you have any further enquiries.